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Garage Outfitters provides you a limited lifetime warranty for products purchased and against defects in material and/or workmanship for the life of the product. Garage Outfitters agrees to either repair the product or replace it at the sole discretion of Garage Outfitters.
This warranty is valid provided the Garage Outfitters product has been assembled and installed correctly and to the exact specifications of the directions provided you at time of purchase.
Failure to correctly install the Ceiling Storage Shelf to the ceiling studs, joists, rafters and/or beams eliminates any liability to Garage Outfitters for damages caused by improper installation. No more than 2 Ceiling Storage Shelf Units can be installed on any ceiling support, joist, rafter, beam or stud.
Weight capacity of Ceiling Storage Shelf is 250 pounds and weight must be evenly distributed as explained in the directions provided you at your point of purchase. Garage Outfitters is not liable for incidental, special or consequential damages resulting from the use of our products and this warranty covers ONLY product failure due to defects in materials or workmanship only!
Garage Outfitters is not responsible for your purchase damaged during shipment and that is the responsiblity of United Parcel Service and their claims center in your geographic area should be contacted immediately.
Please call toll free at 866-829-2467, immediately with any questions regarding your warranty, returned items, or damaged shipment questions.
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